Utility Bill Payments

Pay in Person to Water Department

Payments can be made in person at 817 Ohio Ave from 7:30 a.m. to 4:30 p.m, Monday through Friday. Cash, Check, and Credit Cards are accepted (there is a $3.00 fee to use your credit card. All major credit cards are accepted EXCEPT for American Express).  

Online Payment

Make a utility payment online now. You may make a one-time payment, or you may enroll by clicking on the “Sign up Now” link in the Customer Dashboard.

Phone Payment

For the automated telephone payment service, simply dial 1-855-748-3083 (toll free) and follow the instructions.

Please Note

  • Account balances are not updated on a daily basis. If you have any questions regarding your balance, please call a customer service representative at 850-265-2121.
  • If your service has been disconnected or is due to be disconnected, you will need to speak to a customer service representative by calling 850-265-2121 before using the online or automated phone payment options.
  • If you wish to speak with Paymentus directly, please call their Call Center at 1-800-420-1663. You may email your inquiries to Paymentus.