If you have a leak, call the Public Utility Department at 850-265-0087 if it's Monday through Friday from 7 a.m. to 4 p.m. If it's after business hours, call 850-265-1112.
The City will determine if the leak is on the City side or the customer side of the line. A $25 leak detection fee will be charged to customer. The responsibility guidelines are as follows:
- From the meter to the road is the City’s responsibility.
- From the meter to the house is the homeowner’s responsibility.
If leak is on the customer side, the customer is responsible for calling a plumber and having the issue resolved at their own expense. If the leak is on the City Side the City will repair the line and absorb the $25 leak detection fee charged to the customer as well.